Genos has offices in Australia, Europe and the US, and multiple distribution channels across various continents.

An experienced consultant with expertise in sales growth and talent development particularly, within professional services, banking & finance, pharmaceutical, retail, technology, hospitality and the airline industry Dr Palmer completed a PhD at Swinburne University Melbourne, developing the first Australian model and assessment of emotional intelligence designed specifically for workplace applications. It tangibly demonstrates the enormous commercial benefits of higher EI through better engagement, stress reduction and the creation of ’solutions focussed’ environments. The author of many articles, he has contributed chapters to various books and guest edited special issues of journals on EI. His research has attracted considerable attention evidenced by him receiving the Richard Pratt Scholarship, an Australian Postgraduate Award and, a PhD Thesis-Excellence Award. When he isn’t consulting, giving a keynote address, conducting workshops or hosting a webinar, Ben enjoys wine-tasting, political discussions, travel and tennis.